The market may never coalesce around one basic design, or even around two or three dominant devices.

The number one premise of business is that it need not be boring or dull. It ought to be fun. If it's not fun, you're wasting your life.

Excellence comes from human beings doing things of value that customers find memorable.

Quite simply, no matter how hard you try, no matter how "open" you are, you'll end up surrounded by "yes people." It's hard not to believe people who are repeating your own ideas. Resist the temptation.

A completely free library is as rare as a truly free lunch.

Who comes first? Don't be silly, says King Hal; it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.

Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.