In today's economy there are no experts, no 'best and brightest' with all the answers. It's up to each one of us. The only way to screw up is to not try anything.

Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.

Don't settle for less than is possible.

Rewards should go to teams as a whole.

A passive approach to professional growth will leave you by the wayside.

Listen while you can, so that you can lead when you must.

The day firing becomes easy is the day to fire yourself.