Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
Tom PetersSome people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.
Tom PetersI urge you to set a tough, quantitative target for adding "differentiators" as I call them, to every service you provide.
Tom Peters