There is no such thing as an insignificant improvement.

Hire attitude train skills.

Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.

The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.

In the great city of San Francisco, where I used to live, at 2 in the morning every other Victorian house has somebody who is writing the great American novel. And the city is not loaded with James Joyces or Virginia Woolfs. But entrepreneurship is about distorted views of reality.

Lavish credit on anyone and everyone who helped you the least bit.

When it comes to e-book playback devices and software, I have always thought that the emphasis on ergonomic concerns as a tipping point for the end-user population was misplaced.