I am confident that for the foreseeable future (barring some catastrophic event affecting economic, energy, electrical, and communications systems), many subpopulations that use information intensively (e.g., students, academics, library patrons, white collar workers) will be using some sort of portal information appliance.

Inspiring visions rarely (I'm tempted to say never) include numbers.

'In Search of Excellence' - even the title - is a reminder that business isn't dry, dreary, boring, or by the numbers. Life at work can be cool - and work that's cool isn't confined to Tiger Woods, Yo-Yo Ma, or Tom Hanks. It's available to all of us and any of us.

Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.

In McKinsey's world, all of life is one of two things: strategy or organization.