Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one

As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.

With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.

Companies have got to learn to eat change for breakfast.

Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.

Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.

The dumbest mistake is viewing design as something you do at the end of the process to 'tidy up' the mess, as opposed to understanding it's a 'day one' issue and part of everything.