Inspiring visions rarely (I'm tempted to say never) include numbers.

The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.

A completely free library is as rare as a truly free lunch.

The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.

For me, reading is reading.

The dumbest mistake is viewing design as something you do at the end of the process to 'tidy up' the mess, as opposed to understanding it's a 'day one' issue and part of everything.

Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.