It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything.

How do you humiliate and demean someone and then expect him or her to care about product quality.

We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.

Something mysterious happens to a curious, fully engaged mind - and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered

I found myself declaiming, full flower, for an hour on the "utmost importance and urgency" of Blogging, telling him in no uncertain terms that, especially in a high-end niche business, Blogging is "the premier way" to have "intimate conversations" with his Clients. Funny thing, I believe it!

The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.

For me, reading is reading.