MP3 players and flash memory devices are good for data storage and playback of music and digital talking books, but they offer little or nothing in the way of visual presentation of information and communication.

Nothing good or great can be done in the absence of enthusiasm.

Swipe from the best, then adapt.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

Reward excellent failures. Punish mediocre successes.

The new idea either finds a champion or it dies. No ordinary involvement with a new idea provides the energy required to cope with the indifference and resistance that change provokes.

The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.