Learning is a matter of intensity not elapsed time.

I think economics, content, and the ability to interact with content in new and different ways are what will drive the adoption of e-books.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Don't 'tolerate' mistakes. Embrace them!

The market may never coalesce around one basic design, or even around two or three dominant devices.

The little people will get even, which is one of a thousand reasons why they are not little people at all. If you're a jerk as a leader, you will be torpedoed. And usually it won't be by your vice presidents; it will be on the loading dock at 3am when no supervisors are around.

A completely free library is as rare as a truly free lunch.