OPPORTUNITY is not "knocking." It is pounding on your door.
Have you thanked a front-line employee for carrying around a great attitude ... today?
A completely free library is as rare as a truly free lunch.
Hire for attitude. Train for skill... More
Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
The good news - and it is largely good news - is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark