If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.

The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.

I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop.

Take someone NEW AND WEIRD to lunch today

One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.

The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.

Design is so critical it should be on the agenda of every meeting in every single department.