The 10 or 12 artists I have known really well all my life are at least as competitive as professional athletes. They may express it in slightly different terms, but you look at the Jackson Pollocks et al., and they are as interested in wall space in the galleries as Joe Montana is in the percentage of completed passes. So the notion that symphonic conducting, or stage play, or pure art, is not a competitive business is real bullshit.

To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.

An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.

Accept change as a friend. And don't take yourself too seriously.

I'm about as far from being a flag-waver - you won't find any American flag pins in my drawer - as someone can be.

If you love your company and love what you do, you will serve your customers better-period!

I would not be surprised to see interesting new forms of expression and literary genres develop as the e-book movement matures.