How do you humiliate and demean someone and then expect him or her to care about product quality.

Business book writing for me is when some set of ideas gets stuck in my mind, I write a book about it. I haven't got a theory and I haven't got a framework.

Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'

Leadership is about tapping the wellsprings of human motivation - and about fundamental relations with one's fellows.

Bold botches are to be cherished.

If silly things were not done, intelligent things would never happen.

If timing ain't everything, it's damn close