Things are never as bad or as good as they seem.

Our society in general has is more money equals more happiness and all the research has shown that that's true up to a point, up until you can get your basic needs met, but then really there is other stuff that has a much bigger impact on your happiness besides just money.

Hopefully 10 years from now people won't even realize we started out selling shoes. They will just think about Zappos as a place to get the best customer service.

Envision, create, and believe in your own universe, and the universe will form around you.

If you're worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?