Things are never as bad or as good as they seem.

What’s the best way to build a brand for the long term? In a word: culture.

The biggest (and hardest) lesson I've learned in life is that the external world is just a reflection of the world within.

Success is getting to a point where you'd be truly OK with losing everything you have and starting over.

A lot of people realize "I don't have to work in this job that I'm miserable at every year, or every day, and I don't have to live in, for example, New York City where it's super expensive and if I live somewhere else that is less expensive and could pursue my passion like, I can afford to do that."

Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.

Whatever you're thinking, think bigger.