Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly.
The best businesses are really ones that can combine passion, profits, and purpose.
Get the culture right, and everything else just falls into place.
Learn by doing. Theory is nice, but nothing replaces actual experience.
You've gotta love the game. To become really good, you need to live it and sleep it.
Zappos is a customer service company that just happens to sell shoes.