Inspire other communities and cities to reinvent themselves.

The best businesses are really ones that can combine passion, profits, and purpose.

...the best leaders are servant leaders - they serve those they lead.

If there are too many competitors, even if you're the best it's a lot harder to win.

I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.

Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.

Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing "Worcestershire sauce."