Stop chasing the money and start chasing the passion.

Our society in general has is more money equals more happiness and all the research has shown that that's true up to a point, up until you can get your basic needs met, but then really there is other stuff that has a much bigger impact on your happiness besides just money.

Chase the vision, not the money, the money will end up following you.

Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there.

Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone.

Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing "Worcestershire sauce."

Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.