The best businesses are really ones that can combine passion, profits, and purpose.

Your culture is your brand.

You've gotta love the game. To become really good, you need to live it and sleep it.

Help inspire people to realize they are capable of changing the world.

Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.

Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.

I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.