Without conscious and deliberate effort, inertia always wins

If you're worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.

Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.

SEO expertise is a core need for today's online businesses.

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

At Zappos, one of our core values is to Pursue Growth and Learning. In the lobby of our headquarters, we have a giving library where we give away books to employees and visitors that we think will help with their growth, both personally and professionally. I can't wait to add The Compound Effect to our library.

Most innovation comes from outside your industry applied to your own