It is not necessary to change. Survival is not mandatory.

Management's job is to know which systems are stable and which are not.

You can not achieve an aim unless you have a method.

You do not install knowledge.

He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.