It is not necessary to change. Survival is not mandatory.

Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.

People need to know how their job contributes.

We know what we told him, but we don't know what he heard.

People care more for themselves when they contribute to the system.

It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.

Manage the cause, not the result.