Transformation is not automatic. It must be learned; it must be led.
We are here for an education.
When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, "Figuring out how to think about the problem".
Understanding variation is the key to success in quality and business.
Just because you can measure everything doesn't mean that you should.
You cannot inspect quality into the product; it is already there.