It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.

Now, we learn that a system must have an aim. Without an aim, there is no system.

You can not define being exactly on time.

Information is not knowledge. Let's not confuse the two.

No one can measure the loss of business that may arise from a defective item that goes out to a customer.

We are here to make another world.

A system must be managed. It will not manage itself.