A leader is a coach, not a judge.
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
When we cooperate, everybody wins.
Managing by results only makes things worse.
The greatest waste โฆ is failure to use the abilities of peopleโฆto learn about their frustrations and about the contributions that they are eager to make.