The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.

Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.

To copy is to invite disaster.

You can not achieve an aim unless you have a method.

The most basic problem is that performance appraisals often don't accurately assess performance.

Management does not know what a system is.

Innovation comes from people who take joy in their work.