The job can't be finished only improved to please the customer.
Manage the cause, not the result.
The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
Just because you can measure everything doesn't mean that you should.
The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
You do not find knowledge in a dictionary, only information.