You can not plan to make a discovery. You do not plan innovation.
You do not find knowledge in a dictionary, only information.
We have to bring back the individual. Management has smothered the individual.
We know what we told him, but we don't know what he heard.
A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.