Scrap doesn't come for free, we pay someone to make it.

People need to know how their job contributes.

Let us ask our suppliers to come and help us to solve our problems.

It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.

Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.

Put a good person in a bad system and the bad system wins, no contest.

The only useful function of a statistician is to make predictions, and thus to provide a basis for action.