People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.

A rational prediction has an explanation based on theory.

Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

Any manager can do well in an expanding market.

The aim of education should be to preserve and nurture the yearning for learning that a child is born with.

The main difference between service and manufacturing is the service department doesn't know that they have a product.

A leader knows who is outside of the system and needs special help.