A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.

Nobody goes to work to do a bad job.

To manage one must lead. To lead, one must understand the work that he and his people are responsible for

The problem is that most courses teach what is wrong.

Scrap doesn't come for free, we pay someone to make it.

Anyone that enjoys his work is a pleasure to work with.

We must understand variation.