A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.

Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.

People care more for themselves when they contribute to the system.

To manage one must lead. To lead, one must understand the work that he and his people are responsible for

When we cooperate, everybody wins.

To optimize the whole, we must sub-optimize the parts

To copy is to invite disaster.