Learning to be an effective leader is no different than learning to be an effective person. And that's the hard part

Almost without exception, members of great groups see themselves as winning underdogs, as a feisty David hurling fresh ideas at a big, backward-looking Goliath. They always have an "enemy."

Ineffective leaders often act on the advice and counsel of the last person they talked to.

The new leader is one who commits people to action, who converts followers into leaders, and who may convert leaders into agents of change.

Charisma is the result of effective leadership, not the other way around.

Recognize the skills and traits you don't possess, and hire the people who have them.

Understand the "Pygmalion Effect": Leaders should always expect the very best of those around them. They know that people can change and grow.