Expect the best from your people and they will usually deliver but your expectations must be realistic.

Don't over-react to the trouble makers.

Leadership has become a heavy industry. Concern and interest about leadership development is no longer an American phenomenon. It is truly global. Though I will probably be in less demand, I wanted to move on.

Create strategic alliances and partnerships: Now and in years to come, shrewd leaders will create allegiances with other organizations whose fates are correlated with their own.

Coaching will become the model for leaders in the future... I am certain that leadership can be learned and that terrific coaches... facilitate learning.

The first job of a leader is to define a vision for the organization...the capacity to translate vision into reality.

Just as no great painting has ever been created by a committee, no great vision has ever emerged from the herd.