Understand the "Pygmalion Effect": Leaders should always expect the very best of those around them. They know that people can change and grow.
Warren G. BennisPeople in great groups have blinders on. Their work is all they see. They value failures as learning opportunities. They are optimistic, not realistic, as they proceed from one challenge and crisis to the next.
Warren G. BennisThe basis of leadership is the capacity of the leader to change the mindset, the framework of the other person.
Warren G. Bennis