Ineffective leaders often act on the advice and counsel of the last person they talked to.

I used to think that running an organization was equivalent to conducting a symphony orchestra. But I don't think that's quite it; it's more like jazz. There is more improvisation.

Vision animates, inspires, transforms purpose into action.

People who know what they want and why they want it, and have the skills to communicate that to others in a way that gains support

The capacity for "uncontaminated wonder," ultimately, is what distinguishes the successful from the ordinary, the happily engaged players of whatever era from the chronically disappointed and malcontent. Therein lies a lesson for geeks, geezers, and the sea of people who fall in between.

Trust is the lubrication that makes it possible for organizations to work.

There is a profound difference between information and meaning.