The factory of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment.

One of the qualities that all the leaders have is a voracious appetite to learn whatever they do not as yet know and understand, coupled with an openness to new experiences.

Excellence is a better teacher than mediocrity. The lessons of the ordinary are everywhere. Truly profound and original insights are to be found only in studying the exemplary.

People who know what they want and why they want it, and have the skills to communicate that to others in a way that gains support

Trust is the lubrication that makes it possible for organizations to work.

You are your own raw material. When you know what you consist of and what you want to make of it, then you can invent yourself.

Coaching will become the model for leaders in the future... I am certain that leadership can be learned and that terrific coaches... facilitate learning.