The factory of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment.

Trust resides squarely between faith and doubt.

Understand the "Pygmalion Effect": Leaders should always expect the very best of those around them. They know that people can change and grow.

Great things are achieved by talented people who are absolutely convinced that they not only can but will achieve them.

Successful leaders are great askers

More leaders have been made by accident, circumstance, sheer grit, or will than have been made by all the leadership courses put together.

Recognize the skills and traits you don't possess, and hire the people who have them.