Successful leadership is not about being tough or soft, sensitive or assertive, but about a set of attributes. First and foremost is character

Great Groups need to know that the person at the top will fight like a tiger for them.

Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.

Leaders wonder about everything, want to learn as much as they can, are willing to take risks, experiment, try new things. They do not worry about failure but embrace errors, knowing they will learn from them.

Understand stakeholder symmetry: Find the appropriate balance of competing claims by various groups of stakeholders.

In great groups, the right people always have the right job.

Keep reminding people of what's important and that their fates are correlated.