Successful leadership is not about being tough or soft, sensitive or assertive, but about a set of attributes. First and foremost is character

Success in management requires learning as fast as the world is changing.

Too many companies believe people are interchangeable. Truly gifted people never are. They have unique talents. Such people cannot be forced into roles they are not suited for, nor should they be. Effective leaders allow great people to do the work they were born to do.

The learning person looks forward to failure or mistakes. The worst problem in leadership is basically early success.

To be authentic is literally to be your own author... to discover your own native energies and desires, and then to find your own way of acting on them.

Leadership is the capacity to translate vision into reality.

The leaders I met, whatever walk of life they were from, whatever institutions they were presiding over, always referred back to the same failure something that happened to them that was personally difficult, even traumatic, something that made them feel that desperate sense of hitting bottom-as something they thought was almost a necessity. It's as if at that moment the iron entered their soul; that moment created the resilience that leaders need.