In order to serve its purpose, a vision has to be a shared vision.

Companies which get misled by their own success are sure to be blind sided.

More leaders have been made by accident, circumstance, sheer grit, or will than have been made by all the leadership courses put together.

The failure to find the right niche for people - or to let them find their own perfect niches - is a major reason that so many workplaces are mediocre, even toxic, in spite of the presence of talent. Leaders of great groups give them whatever they need and free them from everything else.

What makes a good follower? The single most important characteristic may well be a willingness to tell the truth. In a world of growing complexity leaders are increasingly dependent on their subordinates for good information, whether the leaders want to hear it or not. Followers who tell the truth and leaders who listen to it are an unbeatable combination.

Understand the "Pygmalion Effect": Leaders should always expect the very best of those around them. They know that people can change and grow.

One of the qualities that all the leaders have is a voracious appetite to learn whatever they do not as yet know and understand, coupled with an openness to new experiences.