We must move from ... the primacy of technology toward considerations of social justice and equity, from the dictates of organizational convenience toward the aspirations ofself realization and learning, from authoritarianism and dogmatism toward more participation, from uniformity and centralization toward diversity and pluralism, from the concept of work as hard and unavoidable, from life as nasty, brutish, and short toward work as purpose and self~fulfillment, a recognition of leisure as a valid activity in itself.

Without character, there is no credibility; and without credibility, there is no trust.

Trust resides squarely between faith and doubt.

Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.

Learning to be an effective leader is no different than learning to be an effective person. And that's the hard part

What job is worth the enormous psychic cost of following a leader who values loyalty in the narrowest sense.

More leaders have been made by accident, circumstance, sheer grit, or will than have been made by all the leadership courses put together.