All claims deserve consideration but some claims are more important than others.

In great groups, the right people always have the right job.

If you're the leader, you've got to give up your omniscient and omnipotent fantasies - that you know and must do everything. Learn how to abandon your ego to the talents of others.

Create strategic alliances and partnerships: Now and in years to come, shrewd leaders will create allegiances with other organizations whose fates are correlated with their own.

Just as no great painting has ever been created by a committee, no great vision has ever emerged from the herd.

Walt Disney, of all people, did a good job of describing his own netony. "People who have worked with me say I am 'innocence in action,'" he wrote. "They say I have the innocence and unselfconsciousness of a child. Maybe I have. I still look at the world with uncontaminated wonder."

Failing organizations are usually over-managed and under-led.