All claims deserve consideration but some claims are more important than others.

People vary enormously in how they learn. Some learn through their eyes - by reading but also by responding to all kinds of visual information. Others learn mostly through their ears or touch or other senses.

Success in management requires learning as fast as the world is changing.

Possess the "Nobel Factor": Possess and constantly demonstrate optimism, faith, and hope. They create choices. I am reminded of an ancient Chinese proverb: "That the birds of worry and care fly above your head, this you cannot change; but that they build nests in your hair, this you can prevent."

Leaders are people who believe so passionately that they can seduce other people into sharing their dream.

The capacity for "uncontaminated wonder," ultimately, is what distinguishes the successful from the ordinary, the happily engaged players of whatever era from the chronically disappointed and malcontent. Therein lies a lesson for geeks, geezers, and the sea of people who fall in between.

Trust resides squarely between faith and doubt.