Leadership has become a heavy industry. Concern and interest about leadership development is no longer an American phenomenon. It is truly global. Though I will probably be in less demand, I wanted to move on.

Understand the "Gretzky Factor": Cultivate an instinct, a "touch", call it what you will, that enables you to know both where the "puck" is now and where it will be soon.

Leaders wonder about everything, want to learn as much as they can, are willing to take risks, experiment, try new things. They do not worry about failure but embrace errors, knowing they will learn from them.

Learning to be an effective leader is no different than learning to be an effective person. And that's the hard part

Manage the dream: Create a compelling vision, one that takes people to a new place, and then translate that vision into a reality.

There is a profound difference between information and meaning.

No leader can create sustainable, significant change without a reservoir of good will. Without that, you always tend to compromise with failure.