The failure to find the right niche for people - or to let them find their own perfect niches - is a major reason that so many workplaces are mediocre, even toxic, in spite of the presence of talent. Leaders of great groups give them whatever they need and free them from everything else.
Warren G. BennisUnderstand the "Pygmalion Effect": Leaders should always expect the very best of those around them. They know that people can change and grow.
Warren G. BennisNeotony is a metaphor for the quality of life - the gift - that keeps the fortunate of whatever age focused on all the marvelous undiscovered things to come.
Warren G. BennisUnderstand stakeholder symmetry: Find the appropriate balance of competing claims by various groups of stakeholders.
Warren G. BennisA leader is someone whose actions have the most profound consequences on other people's lives, for better or worse, sometime forever and ever.
Warren G. BennisUnlike top management at Enron, exemplary leaders reward dissent. They encourage it. They understand that, whatever momentary discomfort they experience as a result of being told they might be wrong, it is more than offset by the fact that the information will help them make better decisions.
Warren G. Bennis