A passion for continual learning, a refined, discerning ear for the moral and ethical consequences of their actions, and an understanding of the purposes of work and human organisations

Followers who tell the truth, and leaders who listen to it, are an unbeatable combination.

Leaders must earn the trust of their teams, their organizations, and their stakeholders before attempting to engage their support.

People in great groups have blinders on. Their work is all they see. They value failures as learning opportunities. They are optimistic, not realistic, as they proceed from one challenge and crisis to the next.

Think of successful creative collaborations are dreams with deadlines.

Effective leaders make a full commitment to be a learner, to keep increasing and nourishing their knowledge and wisdom.

If you're the leader, you've got to give up your omniscient and omnipotent fantasies - that you know and must do everything. Learn how to abandon your ego to the talents of others.