There are two ways of being creative. One can sing and dance. Or one can create an environment in which singers and dancers flourish.

Success in management requires learning as fast as the world is changing.

Leading with character gives the wise leader clear-cut advantages. They are easier to trust and follow; they honor commitments and promises; their words and behavior match; they are always engaged in and by the world; they are open to "reflective backtalk": they can speak with conviction because they believe in what they are saying...and everyone else knows that. They are comfortable in their own skin. They feel at ease in the spotlight and they enjoy it there. They tend to be more receptive to opportunity and risk.

Create strategic alliances and partnerships: Now and in years to come, shrewd leaders will create allegiances with other organizations whose fates are correlated with their own.

The ability to plan for what has not yet happened, for a future that has only been imagined, is one of the hallmarks of leadership.

Understand the "Pygmalion Effect": Leaders should always expect the very best of those around them. They know that people can change and grow.

Trust is difficult to define, but we know when it's present and when it's not.