Create a compelling vision, one that takes people to a new place, and then translate that vision into a reality.

People who know what they want and why they want it, and have the skills to communicate that to others in a way that gains support

There are two ways of being creative. One can sing and dance. Or one can create an environment in which singers and dancers flourish.

Listening to the inner voice - trusting the inner voice - is one of the most important lessons of leadership.

Unlike top management at Enron, exemplary leaders reward dissent. They encourage it. They understand that, whatever momentary discomfort they experience as a result of being told they might be wrong, it is more than offset by the fact that the information will help them make better decisions.

Those who take risks walk the high wire with no fear of falling.

The ability to plan for what has not yet happened, for a future that has only been imagined, is one of the hallmarks of leadership.