You can disagree without being disagreeable.
The problem is not getting rid of fear, but using it properly.
Though I am not always responsible for what happens to me, I am responsible for how I handle what happens to me.
There are no traffic jams when you go the extra mile.
You need a plan to build a house. To build a life, it is even more important to have a plan or goal.
I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.