You intentionally start small, because you will not be able to compete with an incumbent... because the incumbent is always going to go for the full solution.

Always look for these changing technology factors- any market that has a significant change in the underlying raw materials ...or enabling factors, is an environment that is about to change in a very significant way.

Go after the customers that are working in the future, but haven't totally lost their minds.

I have a lot of faults. I often interrupt in meetings. I talk too loud. I talk too fast.

We're going from a world of customized software to standardized platforms.

Tip: Take the stodgiest, oldest, slowest moving industry you can find. And build amazing software for it.

The business models in enterprise have changed pretty dramatically. A huge problem with enterprise software traditionally has been usually you sell to the customer and then they adopt the technology. The great thing about 'freemium' and the new way enterprise software is being sold is you get to try it first and then buy it.