The only barrier to entry you can create is to consistently build a great product.

Startups often win because it's easier to see what comes next when you don't have to worry about maintaining what came last.

I don't use many apps. I use naps.

Uber is a $3.5 billion lesson in building for how the world *should* work instead of optimizing for how the world *does* work

The only barrier to entry you can create is to consistently build a great product.

Start with the assumption that the best way to do something is not the way it's being done right now.

Listen to your customers, but don't always build exactly what they're telling you. This is a really key distinction around building enterprise software.