The 10% between 90% done to 100% done takes most of the time, causes most of the stress, but is all of the value.

I don't use many apps. I use naps.

My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.

Entrepreneurship: 10% coach, 20% player, 30% cheerleader, 40% waterboy.

I have a lot of faults. I often interrupt in meetings. I talk too loud. I talk too fast.

The business models in enterprise have changed pretty dramatically. A huge problem with enterprise software traditionally has been usually you sell to the customer and then they adopt the technology. The great thing about 'freemium' and the new way enterprise software is being sold is you get to try it first and then buy it.

I think I'm the kind of person who would be very difficult to employ - I'm pretty annoying, but driven.