All of a sudden, if you think about the entire ecosystem of connected devices that can pull down information, access content and allow me to share and work and communicate, the vast majority now are not Windows computers. They are iPhones. They are iPads. They are Android devices.

Uber is a $3.5 billion lesson in building for how the world *should* work instead of optimizing for how the world *does* work

The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.

The only barrier to entry you can create is to consistently build a great product.

Innovation in tech favors the naive and the stubborn. If you are too rational you won't tackle problems that others once failed at.

Startups live at the intersection of existential crisis and everything going perfectly great.

If people don't think the odds are against you, you're doing it wrong.