If you don't go to every level of your company, you distance yourself from the marketplace and from your people.

My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.

Why we do what we do: that moment when you get to see the future on your computer screen before the rest of the world.

Too little process and you can't get good work done. Too much process and you can't get any work done. Most companies never find the middle.

If you don't go to every level of your company, you distance yourself from the marketplace and from your people.

The business models in enterprise have changed pretty dramatically. A huge problem with enterprise software traditionally has been usually you sell to the customer and then they adopt the technology. The great thing about 'freemium' and the new way enterprise software is being sold is you get to try it first and then buy it.

Execute like there's no tomorrow, strategize like there will be.