In an IT lead world, incumbents generally win because they have the existing relationship with the IT organization.

My downtime tends to resemble my uptime. Weekends are workdays, but toned down. Over the whole weekend, I may have five meetings, as opposed to six on a weekday. I used to play piano for 30 minutes at night, but I had to pull that out of my schedule. I don't have time for nonwork stuff.

Modularize, don't customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

I think people are always able to achieve more than they think they can. While that’s cliche, I don’t know if managers think about that enough. You have to set your sights extremely high.

We didn't really start the company to go build an enterprise software company.

Every single industry is going through a major business model and technology oriented disruption.

In the enterprise you want to start intentionally small.