If you're in your early 20s and you're hanging out with a bunch of other people in their early 20s, nobody has a sense of the kinds of problems that real 'workers' run into every day. They're running into a completely different set of problems like 'what's the party going on right now that I should be going to?

Modularize, don't customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

You'll learn more in a day talking to customers than a week of brainstorming, a month of watching competitors, or a year of market research.

The 10% between 90% done to 100% done takes most of the time, causes most of the stress, but is all of the value.

Better to be too early and have to try again, than be too late and have to catch up.

Any time where the delta b/w what is possible and how things work today is at its widest, that's an opportunity to go build new technology.

The IT model of the enterprise has become a lot more user lead.