Startups live at the intersection of existential crisis and everything going perfectly great.

I think I'm the kind of person who would be very difficult to employ - I'm pretty annoying, but driven.

Do things that incumbents can't or won't do because it's economically or technically infeasible.

Better to be right about the trend and wrong about the implementation, than the other way around.

There's a lot of pride that business owners have. It's actually really critical that pride and ownership extends to everyone in the organization. I think of everyone is in the same boat in driving the company forward.

I don't use many apps. I use naps.

The IT model of the enterprise has become a lot more user lead.