They can bring the technology in, then you can sell to the enterprise when they want to have better control, better security... you still have the same biz model as a traditional enterprise sw company, but the way to get into the company is through the end user.

The 10% between 90% done to 100% done takes most of the time, causes most of the stress, but is all of the value.

Look for new enabling technologies that create a wide gap between how things have been done and how they can be done.

I think I'm the kind of person who would be very difficult to employ - I'm pretty annoying, but driven.

Listen to your customers, but don't always build exactly what they're telling you. This is a really key distinction around building enterprise software.

I interned at Miramax and subsequently at Paramount because I was really curious about the future of entertainment - how were we going to get films online? While the inspiration for Box didn't come from that experience directly, it was very obvious that bigger businesses had a lot of slow processes and cumbersome technology.

You can look at the cost structure of an incumbent company and discover: where are they not going to be able to drop their prices... because that business model is fundamental to the existence of the company.